Home Metronic Hire Us Buy Now
The World’s #1 Bootstrap 4 & 5 HTML, Angular 11, React, VueJS & Laravel
Admin Dashboard Theme

### General

- ##### What is an Admin Theme ?

  An admin theme is a HTML, CSS, JavaScript template that is used to build the user interface for the admin side of a web application. They usually contain the HTML, CSS code for designs that you can use while building your admin dashboard.

  Using admin themes in your projects saves you a lot of time and money simply because you don't need to design and code the frontend templates from scratch and you can get your application up and running in a short time.

- ##### What are the minimal requirements to use Metronic ?

  Metronic built with HTML, SASS, jQuery, Bootstrap 4 and Angular 8 and it can be used to build any web application regardless used server side languages and technologies. To run the Metronic build tasks you will need to install nodejs, npm, yarn, sass, gulp, webpack, angular-cli and others.

- ##### Why other demos do not include the theme features like the default demo does ? ?

  Metronic's features are globally available for all demos. By default, the other demos show their exclusive layout and design level features and you can refer to the default demo and reuse any code from the content area in any demo.

### License

- ##### What is Regular License ?

  Regular license can be used for end products that do not charge users for access or service(access is free and there will be no monthly subscription fee).

  Single regular license can be used for single end product and end product can be used by you or your client. If you want to sell end product to multiple clients then you will need to purchase separate license for each client. The same rule applies if you want to use the same end product on multiple domains(unique setup).

  For more info on Themeforest licenses you can check http://themeforest.net/licenses/standard?license=regular

- ##### What is Extended License

  Extended license can be used for end products(web service or SAAS) that charges users for access or service(e.g: monthly subscription fee).

  Single extended license can be used for single end product and end product can be used by you or your client. If you want to sell end product to multiple clients then you will need to purchase separate extended license for each client. The same rule applies if you want to use the same end product on multiple domains(unique setup).

  For more info on Themeforest licenses you can check http://themeforest.net/licenses/terms/extended

- ##### Can custom license be issued upon request ?

  If you need a custom license for your project, you can contact us at support@keenthemes.com and we will offer you possible custom license options.

### Support

- ##### What support policy do you offer ?

  Our support mainly covers pre-sale questions, basic theme questions and bug reports through our support email: support@keenthemes.com Also you can follow us on twitter http://twitter.com/keenthemes to get the latest news and more.

  To be eligible to request the technical support you must have purchased the theme and have at least one regular or extended license. To users with no “purchased” badge technical support is not provided through the themeforest comments dashboard. For the email support you must provide your license info for us to mark you as “verified customer” in your email support system.

  When you send a support request please do describe your issue with more details. If you can provide a link to your developing site then this can help us to solve your issue more faster. Upon submitting a bug report, we will take it as a high priority case and we will release the fix with upcoming releases or we can send the fix to a customer via email if the customer needs the fix urgently.

- ##### What is not covered by your support ?

  We do not support individual customization requests, but we tend to advise and show direction on customization requests that customers ask. Also server side implementation(php, .net, java, login, database connection, etc) is not covered by our support since Metronic is an HTML theme and its not fully functional admin panel or application.

  Metronic theme support only covers frontend issues and development. All backend integration and development issues(e.g: php, .net, mysql, java, etc) are not covered by our support since the backend implementation is responsibility of buyers.

  When you send a support request please do describe your issue with more details. If you can provide a link to your developing site then this can help us to solve your issue more faster.

  Customers are always welcome to ask for feature requests and give suggestions that can improve our premium themes. All feature requests definetely will be considered and the new features will be released with upcoming releases.

- ##### What is the support operating hours and response time ?

  Our support generally operates from 9AM – 6PM GMT+8 time from Monday – Friday. The support response time is 24-48 hours but normally we tend to settle the questions as earlier as possible(even earlier than 24 hours).